However, increasing this value also results in a small increase in the amount of time it takes to perform the fallback. Explanation   The alarm occurs when allocation of a media termination point (MTP) or transcoder fails for all the registered MTPs or transcoders belonging to the Media Resource Group List and Default List. Explanation   License units consumption approaching its authorized limit. Review your network configuration to fix any TCP fragmentation issue.
Also, there may be a codec mismatch between the endpoint and the MTP/transcoders after considering the region bandwidth between the MTP/transcoder and the endpoint. Explanation   The packet capture feature has been enabled on the Unified CM server. I talked to the guy in charge of the Database and next week I will have to install the Service Packs. It's at … Error Message. No action is required; the device will re-register automatically. Recommended Action   Check that the USB sound is installed. %UC_EXTENSIONMOBILITY-6-EMCCUserLoggedOut: %[DeviceName=String][TimeStamp=String][UserID=String][AppID=String][ClusterID=String][NodeID=String]: EMCC logout was successful.. Updating role information04:22:04.35: RDMachinePool: RDS Roles/Features installed on server RDSH01.lab.local04:22:04.35: RDMachinePool:                 RemoteDesktop role installed04:22:04.35: RDMachinePool:                 RDSH role installed. %UC_JAVAAPPLICATIONS-4-CiscoDRFUnknownMessage: %[Reason=String][AppID=String][ClusterID=String][NodeID=String]: DRF process has received an unknown message, and discard.. IDS Replication has failed. Also, Unified CM only supports the AES_128_SHA cipher algorithm; let the peer regenerate its certificate with the correct algorithm. %UC_CALLMANAGER-2-TCPSetupToIMEFailed: %[ip=String][port=UInt][AppID=String][ClusterID=String][NodeID=String]: Connection Failure to IME server.

Verify the user group configuration for the user in Unified CM Admin under (User Management > End User/Application User), select the user and review the associated permissions information, Duplicate certificate used by application. Recommended actions: 1) Verify that the device is configured with the appropriate protocol; 2) Verify that the firmware load ID on the Device Defaults page in Cisco Unified CM Administration is correct and actually exists on the TFTP server; 3) If there is a firmware load ID configured on the Device Configuration page, verify that it is correct and that it exists on the TFTP server (on Cisco Unified OS Administration page, access Software Upgrades > TFTP File Management, then look for the file name as specified by load ID); 4) Restart the TFTP and Cisco CallManager services.
This alarm usually indicates that a node has gone out of service (whether intentionally for maintenance or to install a new load for example; or unintentionally due to a service failure or connectivity failure); networking issues; or certificate issues. By examining trace files and CDR data for calls that occurred over the indicated trunk, you may be able to detect a translation pattern, route list or other routing mechanism that is part of the loop. Error Message. To determine if this is the cause of the alarm - after you have checked all the other recommended actions described here - use RTMT to check the System object for performance counters Total Threads and Total Processes to confirm that the values in those counters do not exceed the value configured in the Cisco RIS Data Collector service parameter, Maximum Number of Processes and Threads. Explanation   A COM error occurred while trying to read MTP configuration information. Another reason for the MOH allocation failure may be due to meeting the maximum number of unicast or multicast streams supported by the MOH server. If this alarm persists, collect system performance data (such as the percentage of Memory, Page and VM usage, partition read and write bytes per second, the percentage of CPU usages of all the processes, and the processor IOWait percentage) and contact Cisco Technical Assistance Center (TAC). Recommended Action   Make sure that your firewall configuration is allowing the LBM Spoke Node to access the LBM Hub Nodes.

This means that a call routing directive or the call diversion destination could not be parsed correctly, or that the call routing directive was not recognized. If you do not have sufficient CPU and memory resources to increase the throttling threshold value, evaluate a plan to increase system resources to meet the demand.

Error Message. %UC_EXTENSIONMOBILITY-3-EMAppInitializationFailed: %[ServletName=String][AppID=String][ClusterID=String][NodeID=String]: EM Application not started. Recommended Action   Email notification of alerts failed due to a mis-configured SMTP Settings/SMTP server down. Unified CM will close and reopen the TCP connection and send a new register request without a client handle to SAF Forwarder. tnmff@microsoft.com. Error Message. If EMCC feature is enabled for the communication across the clusters, perform the bulk certificate management provisioning for tomcat unit from Cisco Unified OS Administration Webpage Error Message. **INFO LEVEL** SAF_UNKNOWN_SERVICE - Unified CM attempted to unpublish a service from the SAF network but the SAF Forwarder does not have a publish record for that service. Explanation   DirSync schedule deletion update failed.

%UC_JAVAAPPLICATIONS-3-DirSyncSchedulerEngineFailedToStart: %[ScheduleTable=String][AppID=String][ClusterID=String][NodeID=String]: DirSync scheduler engine failed to start. Some of the more common reasons for a B-channel to go out of service include: Taking the channel out of service intentionally to perform maintenance on either the near-end or far-end; Losing T1/E1/BRI cable connectivity; When the MGCP gateway returns an error code 501 or 510 for a MGCP command sent from Unified CM; When the MGCP gateway doesn't respond to an MGCP command sent by Unified CM three times; When a speed and duplex mismatch exists on the Ethernet port between Unified CM and the MGCP gateway. Recommended Action   1. Updated the already existing user in the DB with the new user synced . After taking licensing, system hardware and other related concerns into consideration, you could increase the value of the service parameter. Explanation   The specified Cisco Unified Communications Manager TCP link has returned a large number of TCP events. Check if billing server is alive. Explanation   An announcement RTP stream had an ICMP (Internet Control Message Protocol) port unreachable error. 4. However, note that increasing the bandwidth between these two locations means that you may need to reduce the bandwidth between other locations. %UC_SYSACC-5-TotalProcessesAndThreadsExceededThresholdEnd: %[AppID=String][ClusterID=String][NodeID=String]: The current total number of processes and threads is less than the maximum number of tasks configured in the Cisco RIS Data Collector service parameter, Maximum Number of Processes and Threads.. %UC_DRF-3-DRFTruststoreMissing: %[Reason=String][AppID=String][ClusterID=String][NodeID=String]: DRF uses ipsec truststore certificate for securing communication between the MA and LA service. No Action is Required. %UC_CTI-3-kCtiEnvProcDevListRegTimeout: %[AppID=String][ClusterID=String][NodeID=String]: Directory change notification request time out.. The stability of the system will be impacted if the application does not restrict support to the device limit specified by CTI in the CTIManager service parameter, Maximum Devices Per Provider Error Message. %UC_JAVAAPPLICATIONS-6-DirSyncScheduledTaskOver: %[ScheduleID=String][TaskID=String][AppID=String][ClusterID=String][NodeID=String]: Directory synchronization operation got over. Also, in Cisco Unified Serviceability, make sure to set the Unified CM SDI logs setting to Detailed to ensure collecting relevant logs should this alarm recur. 2. %UC_TFTP-1-SDIControlLayerFailed: %[Error=Int][Reason=String][AppID=String][ClusterID=String][NodeID=String]: Failed to update trace logging or alarm subsystem for new settings..

AuthenticationError - The device failed either TLS or SIP digest security authentication. Explanation   There is no valid software license; the Cisco IP Voice Media Streaming App service requires a valid software license to operate. %UC_TFTP-3-ConfigThreadBuildFileFailed: %[AppID=String][ClusterID=String][NodeID=String]: Failed to build all device configuration files at TFTP service startup.. %UC_TFTP-1-ConfigThreadChangeNotifyServerInstanceFailed: %[AppID=String][ClusterID=String][NodeID=String]: Failed to allocate resources to handle configuration change notification from database.. Recommended Action   Verify the file name exists on the TFTP server. To analyze the steps taken during publishing of RemoteApps look for the event “RDWizardManager: Wizard for 'Publish RemoteApp Programs' is being launched...” inside the log file. %UC_null-7-TestAlarmDebug: %[AppID=String][ClusterID=String][NodeID=String]: Testing DEBUG_ALARM . Ensure ILS is activated and running on at least one server found in the HostList parameter of this alarm. Unknown - The device has unregistered for an unknown reason. SAF_UNKNOWN_SUBSCRIPTION - Unified CM sent a subscribe or unsubscribe message to the SAF Forwarder but the message contained a Service ID that was not familiar to the SAF Forwarder. If the change notification client continues to be blocked for 10 minutes, the system automatically clears the block and change notification should resume successfully.. DeviceTypeMismatch - The device type reported by the device does not match the device type configured on Unified CM. Explanation   DRF requested a component to restore its' data. You can find this log file on the machine where you performed the RDMS deployment. Explanation   Unified CM requested information about the device specified in this alarm but the Unified CM Administration database did not respond before the internally-configured wait timer in Unified CM expired. There are many examples which illustrate how easy this can happen when systems are misconfigured. You can also issue the following command on the CLI to view database repliction: utils dbreplication runtimestate. For this solution, we have these components: DbaChecks.ps1 - PowerShell code that collects the data True04:22:09.47: RDMSHeartbeat: Is 'TScPubRPC' service running? As you can see, if you ever run into issues during the Scenario Based Deployment this log file can be very useful as you can drill down in great technical detail to find out where the setup stranded or generated warnings. Explanation   The requested Locale for an announcement is not installed. The cmdlet returns health values that you can use to determine the state of the server. Also, check the network connectivity using "utils network ping remote_peer" at originating side. I've looked in the registry for the differences and the workspaceid and redirector is not added to the correct location. This can occur if the MOH server and endpoint belong to different locations and the bandwidth that is set between the locations is already in use by other calls.

Error Message. Also, use RTMT to look for error messages that may have occurred around the time of the alarm. %UC_DRF-3-DRFMARestoreComponentFailure: %[Reason=String][AppID=String][ClusterID=String][NodeID=String]: DRF was unable to restore at least one component.. Recommended Action   Check the External Call Control object in Real-Time Monitoring Tool (RTMT) to see whether the ExternalCallControlEnabledCallAttempted counter is spiking. Verify that the X.509 Subject Name field has the appropriate content; it should match the Subject Name in the certificate from the peer. %UC_null-6-TestAlarmWindows: %[AppID=String][ClusterID=String][NodeID=String]: Testing INFORMATIONAL_ALARM . Explanation   An invalid multicast IP address (out of range) was found. Recommended Action   If the service was stopped intentionally, no action is required. Error Message. %UC_CALLMANAGER-6-GatewayAlarm: %[DeviceName=String][TCPHandle=VoidPtr][DeviceText=String][Param1=UInt][Param2=UInt][AppID=String][ClusterID=String][NodeID=String]: Gateway alarm.. Thanks! Recommended Action   The alarm will include the name of the IME server, and the current and target quota values. Possible causes include device power outage, network power outage, network configuration error, network delay, packet drops, and packet corruption.


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